Cisco Unity Port Status Monitor Contents

Overview.. 1

Requirements/Special Notes. 1

Usage. 1

Ports Menu. 2

Start Selected. 2

Stop Selected. 2

Clear Selected. 2

Start All 2

Stop All 3

Clear All 3

Pause All Active. 3

Log All Active. 3

View Menu. 4

Ports Bar 4

ToolBar 4

Status Bar 4

Settings Menu. 4

Application. 4

Display. 4

Conversation. 4

Real Time Display. 4

Trace Properties. 5

Window Menu. 5

Cascade. 5

Tile Horizontally. 5

Tile Vertically. 5

Command Line Options. 6

Revision History. 6

Overview

The Cisco Unity Port Status Monitor (PSM) allows you to monitor Cisco Unity voice port activity in real time.

Requirements/Special Notes

*          Requires Cisco Unity 3.1.0(1) or greater.

*          Must run on the Cisco Unity server being monitored.

Usage

The Cisco Unity Port Status Monitor allows you to view activity, in the form of port activity messages, on one of more of Cisco Unity’s voice ports in real time.

 

Figure 1

 

Activity on each port is displayed in a separate window.  Each window can display any or all of three different traces:

 

Icon

Trace

Information

 

Application

High-level application state information

 

Display

Information used for the web-based Status Monitor

 

Conversation

Detailed conversation state information

 

Traces are displayed in status monitor windows in the order in which they are received from Cisco Unity. 

 

Ports Menu

Start Selected           

Toolbar icon:

Starts the status monitor window for the port highlighted in the Ports Bar.  If the status monitor window is already started, has no effect.

Stop Selected           

Toolbar icon:

Stops the status monitor window for the port highlighted in the Ports Bar.  If the status monitor window is already stopped, has no effect.

Clear Selected          

Toolbar icon:

Clears all traces from the status monitor window for the port highlighted in the Ports Bar, then captures the current status for each active trace.

Start All           

Toolbar icon:

Starts status monitor windows for all ports.  If some ports already have status monitor windows started, will only start status monitor windows for those ports that have no currently active window.

Stop All            

Toolbar icon:

Stops all active status monitor windows.

Clear All           

Toolbar icon:

Clears all traces from all active status monitor windows, then captures the current status for each active trace.

Pause All Active        

Toolbar icon:

Turns on and off the auto-scroll feature for all active status monitor windows.  By default, the auto-scroll feature causes status monitor window information to scroll so that the most recent trace information is always visible.  If you turn off the auto-scroll feature, all status monitor windows will stop scrolling and must be manually scrolled.

Log All Active            

Toolbar icon:

Turns on and off file logging for all active port status monitors.  When you turn on file logging, the Ports Status Monitor will capture all port status traces to a log file, identified when you activate the feature, as in Figure 2:

 

Figure 2

The output file will be saved in the directory where the Ports Status Monitor is installed, and will be formatted as a comma-seperated value (CSV) file.  An example file is shown in Figure 3.

Figure 3

The columns in the log output file are:

Port

The voice port being logged.

Date

The date the trace was received

Time

The time the trace was received

Trace

The trace received, either Application, Display, or Conversation

Info

The actual text of the trace received

View Menu

Ports Bar          

Toolbar icon: None

Toggles display of the Ports Bar.

ToolBar            

Toolbar icon: None

Toggles display of the Tool Bar.

Status Bar        

Toolbar icon: None

Toggles display of the Status Bar.

Settings Menu

Application               

Toolbar icon: None

Toggles the application trace on and off

Display             

Toolbar icon: None

Toggles the display trace on and off

Conversation            

Toolbar icon: None

Toggles the conversation trace on and off

Real Time Display             

Toolbar icon:

Toggles the one-line real time status display on and off.  The one-line real time status display adds a column to the ports bar that displays the most recent Display Trace for each port, as shown in Figure 4.

 

Figure 4

Trace Properties        

Toolbar icon: None

 

Figure 5

Maximum traces in trace window: Each port status monitor window will continue to accumulate traces up to a limit you can specify in the Trace Properties dialog, shown in Figure 5.  You may enter a value between 1 and 1,000,000.  As traces in a status monitor window reach the limit specified, the oldest traces will be removed from the window to make room for new traces.  This has no effect at all on file logging of status monitor traces.

Maximum traces in log file: When you choose to log trace information to a file, the file will continue to grow until a maximum number of lines have been added to the file.  You may enter a value between 1 and 10,000,000.  When the currently open trace file becomes full, a new trace file will be opened for further trace logging.

Window Menu

Cascade           

Toolbar icon:

Cascades all open status monitor windows.

Tile Horizontally        

Toolbar icon:

Tiles all open status monitor windows horizontally.

Tile Vertically            

Toolbar icon:

Tiles all open status monitor windows vertically.

 

Command Line Options

The Cisco Unity Port Status Monitor supports some command line options.  You may run PSM from the command line uing the following syntax:

 

PortStatusMonitor [/a][/c][/d]

 

The command line options have the following meanings:

 

/a – monitor all ports for application traces and log traces to a file while the PSM is open.

/c – monitor all ports for conversation traces and log traces to a file while the PSM is open.

/d – monitor all ports for display traces and log traces to a file while the PSM is open.

 

All three command line options cause the PSM to open a file called PSM_STEALTH_<DATE>_<TIME>.csv, with the date and time the file was opened as part of the file name.  This file will contain all of the specified traces for all ports on the Cisco Unity system for the entire time the PSM is open and active.  There is no way to turn off these traces without shutting down the PSM.

 

Revision History

 

Version 1.0.0.1

*          Initial version.

Version 1.0.0.3

*          Added help, fixed defects, modified icons.

Version 1.0.0.4

*          Added command line options for trace capture.

Version 1.0.0.5

*          Expanded year in log file time stamps to 4 digits.

Version 1.0.0.6

*          Added log file limits.

Version 1.0.0.7

*          Fixed version display in about box.

Version 1.0.0.8, 08/21/2003

*          Added updated version check.

 

 

 

© 2002 Cisco Systems, Inc. -- Company Confidential