The tools on this page are written and tested for versions of Unity
Connection 2.0(1) and later.
If you have suggestions for modifications for any of these applications or
have ideas for additional tools you think would be handy, post to the
Unity Forum and let me know about it. Most of these tools have been developed
based on suggestions from the field.
These are Windows based tools that connect to remote Connection 2.x or 7.x
servers running on Linux. Check the required versions for each tool for
support info.
|
CUC 2.0(1) Release Training Material |
Training videos, annotated log files, power point
presentations and links to training material for TAC on the Connection
2.0(1) release. NOTE: This page also
contains a training video for the database proxy (off box database access)
option for the CUC 2.1(1) release. |
|
Port Status Monitor |
Connection can be configured to spit out port status
information out port 5000 on the Linux server and this version of Port
Status Monitor is designed to run on a Windows client and monitor that
output. It provides a real time view into the activity on each port on
a Connection 2.x system which can be helpful in troubleshooting conversation
flow and other problems.
This tool requires only that you turn on the status monitor dump
functionality on Connection in the advanced settings section, no restart is
necessary. No additional ports need to
be open and not file or DB access is necessary. The help file contains
details on how to enable the monitor functionality on Connection. |
|
CUC 1.x to CUC 2.x Migration
Export |
The tool can export voice mail messages as well as some top
level data for subscribers on the Connection 1.x server in preparation for
importing it into a Connection 2.x system. Only voice messages can be
included. Emails and receipts are not included in the optional message
output. Only information about full subscribers is included in the CSV
output of top level data. No information about users or any audio text
application data such as call handlers, interview handlers or the like are
included. Additionally, no information about public or private distribution
lists is included. Only selected top level data about full subscriber
accounts is included. See the help file on the home page for details. |
|
Unity 4.x to CUC
2.x Migration Export |
This is the export component for the Unity to Connection 2.x
migration component. See the training video on the TOI page above for
details on using the import portion of the migration tool with the data
created by the export. |
|
COBRAS Backup and Restore tools |
Set of tools for migrating users, call handlers,
distribution lists and schedules between Unity 4.x, Connection 1.x and
Connection 7.x servers. Can be used for backup and restore purposes,
migrations, load balancing and "merging" servers. |
|
Cisco Utilities Data Link
for Informix |
Little brother to the Unity CUDLE tool, this version runs on
Windows and connect to the remote Linux server running Connection via ODBC
to provide the same data explorer functionality in CUDLE plus a few snappy
new things. The data dictionary can be automatically updated off the
latest version installed on the Linux server to provide a nice dictionary
view, object "jumping" via right mouse clicks is supported, you can switch
between tables, views, databases and stored procedures as desired.
Stored proc views include a syntax sensitive code viewer and an "Execute
helper" to assist in launching SPs directly. There's a configuration
"tree view" for exploring system configuration settings. There's also
an "object view" option for pulling together information about subscribers,
call handlers and interviewers into one place. There's a dynamic Query
Builder included which has table and column name automatic resolution (i.e.
all columns for a table name you enter are provided in a drop down) to help
prevent query errors - it also includes a history and "favorites" function
for common queries you need to run. This tool does need a couple ports
opened for it and you have to provide login/PW information for an account
with full DB access (typically the CuCsmgr account) to work.
Instructions for this are contained in the help file. |
| CDE Studio - Linux Link edition
[Requires root access] |
Conversation development and explorer tool that runs on
Windows and connects to a remote Linux server running Connection. This
tool does require you to provide root access login and PW at startup since
it does a large amount of file shuffling between systems. It uses SSH
shells to do conversation compiles and SFTP file transfers, both using root
access. |
| Linux File Tracker
[Requires root access] |
Tool to view a remote diagnostic file "real time" on a local
Windows box. Useful in particular for emulating the Windows based "DBMon"
output for DumpProps and DumpString output viewing on a Connection
installation. |
| Connection User Data Dump
For Connection 7.0(1) and later |
Tool to dump selected user data to a CSV text file.
Equivalent to the Subscriber Information Dump tool for Unity on Windows. |
| Informix ODBC Drivers |
Any tool that needs off box database access via the Remote
Databas Proxy service on Unity Connection 2.1(1) and later needs to have the
Informix ODBC drivers installed on the Windows box it's on. |
| Connection Distribution
List Builder For Connection 7.0(1) and later |
Allows for bulk adds of user data to new or existing public
distribution lists or existing personal distribution lists. Can also
create CSV files of user data from distribution lists and other filtering
options. |
| Port Usage
Analyzer For Connection 7.0(1) and later |
Tool that uses the report database output for Connection
7.0(1) or later to generate 4 reports showing port usage and availability
statistics for selected dates. |
