Cisco Unified Communication Tools

Links

Unity and Connection Related Links

Connection REST API Developer Support.  For connection 7.1(3) and later a REST API for administration tasks is supported.  This site contains documentation, samples and its own forum for getting help using it.  This WIKI site also has links to all the REST based API sites for provisioning (CUPI), messaging (CUMI) etc...

NEW The CUPI .NET Class Library  and CUPI For Users .NET Class Library can help those using CUPI with .NET desktop applications get productive quickly providing a rapid framework for common tasks such as editing greetings, transfer options, voice names, setting PINs and passwords etc... full source code and training videos provided on the pages.

Developer support forums.  For questions about CUPI/CUMI/CUNI or any of the REST APIs related to Connection.

Cisco Unified Communciations Product Searches - a new index page that has links to all the Unified Communciation Product business unit search pages - more will be added over time.

This site updates an RSS feed each time it's modified - subscribe using the RSS icon in your browser (above) or if you prefer you can manually use the rss feed page link here.

We no longer offer an email update service!  The previous emailer was exploited by spammers and keeping it secure and updated was more trouble than it was worth - please use the RSS feed.

Support Forums - If you have questions about Unity, Unity Connection, switch integrations, IP communication or the like, head out to the Net Pro Forums and post it there.  We work hard to get accurate answers to your questions quickly.  You can expect a reply in most cases in under 24 hours, usually much faster than that.  For questions on Unity or Unity Connection go to the Unified Communications Applications section under Collaboration, Voice and Video.

Voice and Communications Download Page on CCO.  You can download versions of Unity, the Unity Bridge, VMO, the Voice Connector, the Cisco Unity TSP and online help files here.  You need to have a CCO account to access this page by the way.  The Versions of Unity you download from here can be installed without a secruity key or license file but they are limited (i.e. max of 10 users, limited message length time etc... to make sure they're not used in a production environment).  If you want to request a timeout license with full functionality, you can do so at the Software Center's web site.

Documentation links - these links are where all the tech tips, white papers, unity docs, and all that good stuff can be found on the new Cisco.com site pages - everything's grouped together:

Unity Connection Documentation Link

Unity Documentation Link

 

Miscellaneous stuff you might find interesting

email me - comments on the site, suggestions for new tools, improvements to existing tools, whatever... the monkey loves email.  If you have questions about Unity, however, please try using the Unity Forum first before pinging me directly.