Cisco Unified Communication Tools

Connection 1.1 Training Material

Version   N/A
Last Update   11/20/2002
Statistics   Noted for each download
Compatibility   Connection 1.1
Support   TAC Supported

All videos are self extracting EXEs that come bundled with an AVI player built in.  Simply download and run, the video will start playing automatically.  You shouldn't need to worry about audio/video codecs or finding a compatible player - it's all built in. 

NOTE: These downloads redirect to an internal FTP site - you need to make sure your browser has passive FTP enabled for these downloads to work properly.

Marketing Overview for Unity Connection

Training Video - 5 meg, 35 minutes

Difference between Unity and Unity Connection

Training Video - 18 meg, 12 minutes

Power Point Slides 750 KB

Architecture Overview 

Training Video - 3 meg, 17 minutes

Messaging architecture 

Training Video - 2.8 meg, 17 minutes

Messaging troubleshooting 

Training Video - 44 meg, 18 minutes.

Overview of CUCSA (web based administration for Connection).  Five part video.

Training Video - 2.3 meg, 6 minutes

Training Video - 6 meg, 14 minutes

Training Video - 1.3 meg, 3.5 minutes

Training Video - 4.3 meg, 9 minutes

Training Video - 3.4 meg, 6.5 minutes

User Management. Includes explanation of types of users, roles, and CPCA link

Training Video - 2.8 meg, 7 minutes.

UMSS Mail store management.

Training Video - 10 meg, 24 minutes

Advance Settings

Training Video - 2.6 meg, 3.5 minutes

Admin Troubleshooting

Training Video - 3 meg, 6 minutes

Reports 

Training Video - 50 meg, 35 minutes

Power Point Slides -

Migration Tool for going from Unity to Connection.

Training Video - 5 meg, 20 minutes

Tools Overview in Unity Connection

Training Video - 12 meg, 29 minutes

Sysagent and Task Management

Training Video - 9.5 meg, 14.5 minutes


 

Telephony Media Administration and troubleshooting  training (UTIM replacement)

Power Point Slides 

Training Video - 16 meg, 12.5 minutes.

Training Video - 5 meg, 4.5 minutes

Audit Logs

Training Video - 3.7 meg, 10.5 minutes

Web Service API

Training Video - 26 meg, 10.5 minutes

Power Point Slides - 750 KB

Notification

Training Video - 50 meg, 36 minutes

Power Point Slides - 950 KB

Server Status Application

Training Video - 8.5 meg, 18 minutes

Hardware overview

Training Video - 5 meg, 10.5 minutes

Training Video - 5 meg, 10 minutes

Power Pont Slides - 4 meg

Software Update Wizard

Training Video - 7.7 meg, 14.5 minutes

Network Security Wizard

Training Video - 7.5 meg, 21 minutes

Unity Connection Setup

Training Video - 2.6 meg, 4 minutes

Training Video - 3 meg, 7 minutes

Training Video - 1.5 meg, 3.3 minutes

Training Video - 10 meg, 8 minutes

Training Video - 3.8 meg, 5.5 minutes

Training Video - 2.8 meg, 3 minutes

CUCCA - configuration assistant.

Training Video - 12 meg, 9 minutes

Training Video - 20 meg, 14 minutes


 

Conversation Changes/Tools

Training Video - 6.7 meg, 24 minutes

TTS functionality using IMAP

Training Video - 40 meg, 33 minutes

Power Point Slides  - 500 KB

VUI (ASR) Demonstration

Training Video - 4 meg, 9 minutes

Training Video - 4.7 meg, 6.5 minutes

Training Video Installation - 14 meg, 11 minutes

Power Point Slides (Installation) - 225 KB

Training Video - Troubleshooting 48 meg, 38 minutes

Power Point Slides (Troubleshooting) - 225 KB

Rules Feature Overview 

Training Video - 7.7 meg, 10 minutes

Rules Related Configuration in SA 

Training Video - 7 meg, 8.5 minutes

CPCA Rules pages

Training Video - 14 meg, 23 minutes

Rules TUI Conversations 

Training Video - 7 meg, 9.5 minutes

Forward All Calls To Cisco Unity Connection 

Training Video - 38 meg, 15 minutes

Troubleshooting Rules problems 

Training Video - 10 meg, 15 minutes

Contacts and Calendar Integration 

Training Video - 77 meg, 31 minutes

IMAP server and supported 

Training Video - 3 meg, 6 minutes

Training Video - 13 meg, 18 minutes

IMAP client supported 

Training Video - 15 meg, 5 minutes

Training Video - 1.7 meg, 3.5 minutes

Training Video - 1.2 meg, 2.5 minutes

Training Video - 1.7 meg, 4 minutes

MediaMaster architecture changes

Training Video - 2 meg, 9 minutes

Training Video - 3 meg, 13 minutes

CPCA architecture changes

Training Video - 2.5 meg, 11 minutes

Training Video - 3 meg, 15 minutes

TRAP architecture changes

Training Video - 1 meg, 4.5 minutes

Training Video - 1.8 meg, 8 minutes

CUBAM

Training Video - 3.6 meg, 14 minutes

Tech Pubs overview

Power Point Slides