Deleting Users With Voice Mail

Bulk Administration Manager allows you to delete Cisco Unity Connection users with voice mail listed in a CSV file, by using either a wizard or a command line interface.

Refer to the "Constructing the Input CSV Files" section as you create the CSV file. Then, see the applicable section, depending on the method you plan to use to delete users with voice mail:

Using the Wizard to Delete Users With Voice Mail

To Use the Wizard to Delete Users With Voice Mail
  1. If you do not already have Tools Depot open, click the Cisco Unity Tools Depot icon on the desktop, and Expand Administration Tools.
  2. Double-click Bulk Administration Manager.
  3. On the Cisco Unity Connection Bulk Administration Manager Welcome page, click Next.
  4. On the Select Operation screen, click Delete.
  5. Click Users With Voice Mail (Subscribers).
  6. If you would like to have Bulk Administration Manager delete all users with voice mail, whether or not they have messages, check the Include Users with Messages check box. Otherwise, only the users without messages are deleted; those with messages are treated as failed objects.
  7. Click Next.
  8. On the Select Files screen, in the CSV File field, enter the full path to the CSV input file or browse to the applicable file.
  9. In the Failed Objects File field, enter the full path to the failed objects report file or browse to the applicable file.
  10. Click Next. Bulk Administration Manager begins deleting users and displays the summary page when the operation has completed.
    11. If the operation resulted in any failures, you can immediately inspect the failed objects report file by clicking View Failed Objects File. For information about correcting errors, see "Correcting Errors with Creating, Updating, or Deleting Objects by Using the Failed Objects File".
  11. Click Finish.

Using the Command Line Interface to Delete Users With Voice Mail

The command to delete Cisco Unity Connection users with voice mail by using information from a CSV file is

BulkAdministrationManager /Delete /Subscribers /Input:"<Full path to the CSV input file>" /Failed:"<Full path to the failed objects report file>" [/ForceDeletion]

If the optional argument /ForceDeletion is used, Bulk Administration Manager deletes all users with voice mail, whether or not they have messages. Otherwise, only the users without messages are deleted; those with messages are treated as failed objects.

When the following command is run, Bulk Administration Manager reads information from the file deletesubscribers.csv to delete users with voice mail, and reports failures to the file deletesubscribers.failed.csv.

BulkAdministrationManager /delete /subscribers /input:"c:\program files\csv\deletesubscribers.csv" /failed:"c:\program files\csv\deletesubscribers.failed.csv"

 

Note that the command line arguments are not case sensitive, and that the order of the options is unimportant.

For information about correcting errors, see "Correcting Errors with Creating, Updating, or Deleting Objects by Using the Failed Objects File".