Updating Users With Voice Mail

Bulk Administration Manager allows you to update Cisco Unity Connection users with voice mail with information from a CSV file, by using either a wizard or a command line interface.

Refer to the "Constructing the Input CSV Files" section as you create the CSV file. Then, see the applicable section, depending on the method you plan to use to update users with voice mail:

Using the Wizard to Update Users With Voice Mail

To Use the Wizard to Update Cisco Unity Connection Users With Voice Mail
  1. If you do not already have Tools Depot open, click the Cisco Unity Tools Depot icon on the desktop, and Expand Administration Tools.
  2. Double-click Bulk Administration Manager.
  3. On the Cisco Unity Connection Bulk Administration Manager Welcome page, click Next.
  4. On the Select Operation screen, click Update.
  5. Click Users With Voice Mail (Subscribers).
  6. If you would like Bulk Administration Manager to add a contact for each record in the CSV file for which there is no existing voice mail user in Cisco Unity Connection, check the Create System Contacts check box.
  7. Click Next.
  8. On the Select Files screen, in the CSV File field, enter the full path to the CSV input file or browse to the applicable file.
  9. In the Failed Objects File field, enter the full path to the failed objects report file or browse to the applicable file.
  10. Click Next. Bulk Administration Manager begins updating users and displays the summary page when the operation has completed.
    11. If the operation resulted in any failures, you can immediately inspect the failed objects report file by clicking View Failed Objects File. For information about correcting errors, see "Correcting Errors with Creating, Updating, or Deleting Objects by Using the Failed Objects File".
  11. Click Finish.

Using the Command Line Interface to Update Users With Voice Mail

The command to update Cisco Unity Connection users with voice mail by using information from a CSV file is

BulkAdministrationManager /Update /Subscribers /Input:"<Full path to the CSV input file>" /Failed:"<Full path to the failed objects report file>" [/CreateSystemContacts]

The CreateSystemContacts argument is optional. If the argument is used, the Bulk Administration Manager creates a system contact in Cisco Unity Connection for each record in the CSV file that does not match an existing voice mail user. Otherwise, each record in the CSV file for which there is no existing voice mail user match generates an entry in the failed objects report.

When the following command is run, Bulk Administration Manager reads information from the file updatesubscribers.csv to update users with voice mail, and reports failures to the file updatesubscribers.failed.csv.

BulkAdministrationManager /update /subscribers /input:"c:\program files\csv\updatesubscribers.csv" /failed:"c:\program files\csv\updatesubscribers.failed.csv"

 

Note that the command line arguments are not case sensitive, and that the order of the options is unimportant.

For information about correcting errors, see the "Correcting Errors with Creating, Updating, or Deleting Objects by Using the Failed Objects File".