Cisco Unified Communication Tools

Call Handler Data Dump

Version   1.0.10
Last Update   8/25/2014
Statistics   9 meg EXE self extracting install file.  No reboot required.
Compatibility   Connection 7.x
Connection 8.x
Connection 9.x
Connection 10.x
OS Support Windows XP, Vista, Win 7, Win 8, 2003, 2008R2
Not tested with FIPS enabled.
Support   TAC supported

Download Now (NOTE: Requires the Informix ODBC Drivers to be installed to work properly)

Tool Help

Training Videos - all MP4 Flash, should play in browsers:

ODBC Access Basics, 12 minutes.

Call Handler Data Dump basics, 12 minutes

Call Handler Data Dump scheduling exports and email notificaiton options, 15 minutes

Call handler Data Dump details, troubleshooting and diagnostics, 22 minutes