Cisco Unified Communication Tools

Connection 10.0 Training Material

Version   N/A
Last Update   8/6/2013
Statistics   Noted for each download
Compatibility   Connection 10.0
Support   TAC supported

NOTE: Videos are Flash MP4 and should play in most moder browsers directly.

TOPIC Subject Material
Digital Networking Networking Overview
Download Power Point Slides
HTTP Networking Basics.  Provides basic understanding of Http(s) Networking and its comparison with existing Legacy networking solutions.
Play Viedeo - 50 minutes
High Availability.  Talks about the High Availability of Unity Connection in terms of directory replication in Http(s) Networking.
Play Video - 18 minutes
REST API.  Talks about the REST APIs to fetch network information from the database in Http(s) Networking.
Play Video - 14 minutes
Serviceability.  Talks about different Services and Micro Traces used in Http(s) Networking via Connection Serviceability
Play Video - 4 minutes
Voice Network Map. Talks about enhancement of existing Voice Network Map that provides health of the locations joined in Http(s) Network.
Play Video - 8 minutes
Network Analyzer.  Provides basic understanding of Network Analyzer tool that helps in analyzing the state of the network. Also it provides visual representation of the network locations and has an option to synchronize the data in Http(s) networking.
Play Video - 10 minutes
Troublehsooting: Trace Information. Talks about different logging levels that can be used while debugging issues related to Http(s) Networking. Play Video - 5 minutes.
Troubleshooting: HTTP(S) Join Failure.  Explains troubleshooting steps for different failure scenarios while joining locations in Http(s) networking.
Play Video - 9 minutes
Troubleshooting: Remote user not available during messaging. Explains troubleshooting steps when remote user(s) is(are) not getting displayed in the list of users while composing a message.
Play Video - 5 minutes
Troubleshooting: Remote user not available during modification of private list membership. Explains troubleshooting steps when remote user(s) is(are) not getting displayed in the list of users while adding members to private distribution lists.
Play Video - 5 minutes
Troubleshooting: Prerequisites for Voice Networking Map. Explains troubleshooting steps when information about location(s) joined in Http(s) network is not getting displayed in Voice Network Tool.
Play Video - 4 minutes
Troubleshooting: Synchronization request pending state of HTTP(S) link. Explains troubleshooting steps when Synchronization requests for a location in Http(s) network gets hanged in “Synchronization Request Pending” state.
Play Video - 4 minutes
Troubleshooting: NDR scenarios for remote user. Explains troubleshooting steps when NDR is received while sending a message to a remote user in Http(s) networking.
Play Video - 5 minutes
Troubleshooting: NDR scenarios for remote VPIM contact. Explains troubleshooting steps when NDR is received while sending a message to a remote VPIM contact in Http(s) networking.
Play Video - 10 minutes
Troubleshooting: Non-synchronization of distribution list. Explains troubleshooting steps when distribution list(s) and their membership(s) of remote location(s) are not replicating in Http(s) networking.
Play Video - 6 minutes
Troubleshooting: User creation failure during synchronization. Explains troubleshooting steps when creation of objects fail during data replication process in Http(s) networking.
Play Video - 15 minutes
   
Video Greetings Slides for video greeting configuration and troubleshooting Power Point Slides
Video greeting demo Play Video - 7 minutes
Video Greeting configuration and troubleshooting Play Video - 60 minutes
   
RHEL Talks about upgrade of OS to RHEL 64 bit for Unity Connection Power Point Slides
   
Email Quota Notification Provides overview of quota notifications. Power Point Slides
  Feature Overview Play Video - 20 minutes
   
Prime Collaboration Deployment Provides overview of Unity Connection Qualification for Prime Collaboration Development Power Point Slides
   
Reply To All and Urgency Provides overview of both feature enhancements i.e PROMPTING RECIPENTS WHILE REPLYING AND PROMPTING MESSAGE SENSITIVITY Power Point Slides
   
IN as WAV attachment Provides overview Voice mail as attachment feature. Power Point Slides
   
HCS Partitioning Provides overview of the Tenant partitioning feature Power Point Slides
Feature Overview Play Video - 11 minutes
Provisioning details Play Video - 9 minutes
Migration details Play Video - 7 minutes
Troubleshooting Partitioning Play Video - 32 minutes
   
Cisco IT PIN Reset Provides overview of TUI PIN reset behaviour enhancement in Unity Connection Power Point Slides
   
VUI Enhancements Provides details about VUI enhancements in Unity Cxn 10.0 Power Point Slides